Van Der Toorn & Geertse

Categorie: Symantec

  • “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    When trying to install Symantec Endpoint Security the following error may show up:
    “Symantec Endpoint Protection has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation.”

    The first step would be to reboot, but sometimes this is not possible because of important system services, or after a reboot the error still shows.
    Please try the following:

    1. Open the Windows Registry using regedit.exe.
    2. Search for the entry “PendingFileRenameOperations” in:
      • HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession Manager
    3. Restart the SEP installation; the install should finish without error.

  • Another service operation is currently in progress

    When trying to install Symantec Endpoint Protection the following error may popup:
    “Aanother service operation is currently in progress”

    Try a reboot first, if not possible or problem still exists, try the following:

    1. Open Windows Registry Editor. Click Start > Run, type regedit, and click OK.
    2. Back up the registry.
      Note: For Windows Registry backup and restore instructions, see How to back up and restore the registry in Windows.
    3. In the left pane, navigate to the following key:
      HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstaller.
    4. In the left pane, right-click on the Inprogress key, and click Delete.
    5. Click Yes to permanently delete the entire Inprogress key and all of its subkeys.

    Source: https://support.symantec.com/en_US/article.TECH218138.html